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Show products in category Introducing Market Leading On-Site Warranty

Introducing Market Leading On-Site Warranty

01 June 2023

Introducing Market Leading On-Site Warranty

LED lighting specialist Aurora Lighting is strengthening its after-sales customer service with the introduction of a
NEW on-site warranty.

For products purchased from the 1st June 2023, a significant number of Aurora’s solutions will be sold with a 5-year warranty; 3 years will be covered by a registered on-site warranty. This impressive after-sales support not only offers contractors & end users peace of mind, it demonstrates the confidence Aurora has in its solutions to deliver quality
& reliability.

Aurora Lighting has committed to a stringent testing and compliance process across all of its product development and manufacturing. Rigorous testing is also in place by Aurora’s in-house quality assurance team.

The on-site warranty is available on a number of commercial and industrial product solutions. In the unlikely event that a client needs to make a claim, Aurora will replace, repair or rectify products which are deemed to be defective due to a material or manufacturing fault. Terms & Conditions apply.

The contractor or end-user has 3 months from the date of purchase to register the product and enact the warranty. The form for the on-site warranty registration is available here.

Matt Burton, Commercial Director at Aurora Lighting said: “At Aurora Lighting we’re proud to offer products with a 5-year warranty. We know this offers comfort to our clients. It also reassures our customers that we invest in high-quality, durable and reliable lighting solutions.
The introduction of a 3-year registered on-site warranty as part of products with our 5-year warranty is an added benefit. This ensures contractors can feel even more confident in installing our solutions, knowing that in the unlikely situation something goes wrong, Aurora Lighting are on their side. Quality. Reassured.”

View the full 3 year on-site warranty product range

• LumiCS • ReflectCS • ELumi • PavoCWS • SlimFit • CurveE • BackLite • BatPacCWS • BatPac
• LinearPac • InterLEDCS • Princeton • OrbitalCWS • MestorCWS • HerculesCS • Cosmos Pro • Proxima